Customer fear: I'd rather be safe and buy a new machine from Xerox.

A valid fear on the surface, but once you know the facts, the playing field changes dramatically..

Did you know that Xerox strategy is to sell remanufactured equipment? Even though you may not have discussed it, your contract will include fine print with all kinds of stuff about using 'recovered' and 'reprocessed' parts. Why?

Equipment is built with the intent to recover parts so that your costs will be lower. Just as virgin paper costs more, so would a machine with all virgin parts. And when it comes to the large printing equipment, it would be environmentally unfriendly to adopt such a strategy. Just as car manufacturers now use the same chassis for several models, the same applies for many Xerox high volume models. So when a new model is created, your old machine coming in off lease may be stripped for parts to be used in the 'new' model.

Debunking the myth of buying new Xerox equipment. Most customers perceptions when buying new are that everything is new, but these Xerox definitions unveil the real truth. Xerox definitions of equipment classes:

"Newly manufactured is first time equipment that has been assembled from new, reprocessed, and or recovered parts...more of its costs for parts will come from new parts than Remanufactured or Factory Produced New Model equipment."

"Remanufactured is equipment that has undergone significant disassembly to a predetermined standard, and has been reassembled using new, reprocessed, and or recovered parts...the serial number remains the same."

"Factory Produced New Model is equipment that is manufactured by converting an existing Xerox product ...has undergone significant disassembly to a predetermined standard, and has been reassembled using new, reprocessed, and or recovered parts...and new reprocessed, and or recovered parts are added to the model."

You don't have to take our word for it. The State of Florida Information Technology contract reflects actual manufacturing processes.

"2.07 Refurbished and Remanufactured Product:  The State encourages recycling and conservation of resources.  Toward this end, a Contractor may offer refurbished and remanufactured product and product with refurbished and remanufactured components.  “Refurbished” means the product or component has been cleaned, resurfaced, re-engineered, and returned to its original level of operation.  “Remanufactured” means the product or component has been repaired or upgraded by incorporating used equipment, parts, or systems from elsewhere.  A CONTRACTOR SHALL CONSPICUOUSLY IDENTIFY ANY REFURBISHED OR REMANUFACTURED PRODUCT OR COMPONENTS OFFERED UNDER THE CONTRACT. "

Would you like to find out if you have a remanufactured machine? Call Advantage-X at 800-201-7454 and we'll help you locate the remanufactured tag.

Advantage-X uses exacting standards to match the Remanufacture process as defined by Xerox. So what's the difference between Advantage-X and Xerox equipment? We guarantee performance to original manufacturer specifications so there should be no discernable difference to end users.

Other factors in the purchasing decision:

Price: Xerox sells remanufactured equipment for the same price as new. We don't because when parts are recovered and reprocessed, they don't cost the same as new. And remember, Xerox uses recovered and reprocessed parts because they are less expensive. Exception: Occasionally, buyers will purchase from Xerox even after learning all the facts. Armed with data obtained on this web site, Xerox has dropped their price dramatically. Is that the kind of company you like to business with? I prefer buying from people I like and I don't like people who charge me $10,000 + more than necessary.

Guarantee: Both firms offer a replacement guarantee. We think they are equal and no customer has ever needed to exercise that guarantee with Advantage-X.

Warranty: Both firms offer a warranty. We're flexible and can customize to match any requirements.

Stability: Advantage-X is financially secure, profitable, and consistently growing. Xerox has been around longer than we have, but is experiencing decreasing market share and declining profitability.

Assured service contract availability: If Xerox is selling the same equipment, you can be sure that service will be available for that product by Xerox. For older models no longer sold by Xerox, we guarantee you service in writing.

Intangibles: Could it really be true that you can buy comparable Xerox equipment for less? If I give my money to Advantage-X can I be sure it won't come back to haunt me? After 9 years and a solid track record with loads of references, you're not an elephant walking on thin ice. Others have already made the leap and put their confidence in us. We'll give you references of companies that have used us for years, and in fact are on their second round of purchasing with us. How many of your customers come back to buy from you again? We have over 97% renewals and we think that's among the tops of any equipment and service company in the country.

When you have all the facts, Advantage-X is the obvious choice. Call 800 201-7454 today!